FAQs
Common questions
We send all the relevant data and documents you have provided to the company or service provider, and they will then contact you directly. If there is any reason that your notification cannot be sent, we will contact you and help you resolve the problem.
Once you have sent one notification, you can send more to other companies without filling in the same information again and again.
No, there is no charge for you to notify companies through NotifyNOW.
Once you’ve sent the notification, you can click “What happens next” on your portal homepage. This shows you how to contact the company, as well as how long they estimate to normally get back to you. Each company’s internal process and timeline to fulfil your request will vary.
Yes. Simply click the "View" button next to your existing submitted accounts to that company. Then select "Add Account".
If you've already got a draft notification, simply click the "Edit" button and then select "Add Account".
We use personal and other information you provide regarding the deceased to operate and provide our death notification services. We use advanced technology to safeguard the data and documents you provide.
Please see our Privacy Policy for more information regarding how we collect, store and use the data provided to us.
Still have a question?
Our support team is available Monday to Friday and typically responds within a few hours.
Contact support →You don’t have to do this alone.
Let us take care of the notifications. You take care of yourself and the people around you. NotifyNOW is here whenever you're ready.